The Help Desk

Welcome to the Australia On Line Help Desk.


This facility will assist members in configuring their computer systems, or resolving connectivity problems.

There are four main sections:


Dial-up settings
Browser Settings
E-mail Settings
Modems and Telephone Line Issues


Help Desk Download



We recommend that users download our help desk to their hard drive.


In the event of a technical issue, saving these files will enable users to have access to a step by step problem resolution resource, that will assist users in learning how to resolve common problems.

It will also be a valuable reference should you need to talk to our help desk.

There are two versions that can be selected, a IBM PC version and an
Apple
Macintosh
version.

It will take some time for these files to download, we recommend that you download them at the end of your first Internet session.

Download Australia On Line Help Desk Information
Apple Macintosh Version




Software Configuration


Dial-Up settings PC:
Dial Up Mac Settings:
OS8.1
OS7.5
OS8.6
Imac

Browser Settings PC
Browser Settings Mac
Email Settings PC
Apple Macs Email
Outlook Express
Netscape Communicator 4.X
Microsoft Outlook (to come)
Eudora 3 (to Come)
Claris Emailer (to come)


Modem And Telephone Support Issues



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